AUCKLAND CASTLE ENTERPRISES LTD
TERMS AND CONDITIONS OF HIRE
(hereafter referred to as 'the Castle')
We would like to advise you of the following Terms and Conditions that apply to all bookings and must be agreed to in advance of any confirmation.
1. This set of terms and conditions forms part of the contract signed between 'The Castle' (Auckland Castle, trading as Auckland Castle Enterprises Ltd) and you, 'the Client'. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the Castle Management will be accepted as valid.
2. All bookings will be treated as provisional until the Castle receives the booking form signed by the Client. Once received and accepted by the Castle the booking is under contract and subject to deposit requirements in clause 3. The Castle does not accept proof of posting as proof of receipt.
3. DEPOSITS AND PAYMENT. The Castle reserves the right to request a non-refundable deposit for all bookings. For the purposes of calculating a percentage deposit, the total cost of the booking is taken from all pre-booked function room hire, ground fees, food and beverage and equipment hire.
Weddings - £750 on confirmation of booking. The room hire fee is then due three months prior to the event with the remaining balance for food and beverage and any other charges incurred due within seven days of the date of the invoice. We reserve the right to charge the minimum numbers and menu prices as stated in the wedding pack.
Functions - 20% of total cost may be required on confirmation of booking. Final accounts must be settled within seven days of the date of the invoice.
Tours - £50 on confirmation of booking. The remaining balance for admissions and catering must be settled prior to leaving Auckland Castle.
Payment - All accounts are payable in pounds sterling, payments by credit card will incur a 3% surcharge.
Overdue accounts - All accounts are quoted and payable in pounds sterling. Accounts are payable 7 days from the date shown above. We reserve the right to charge interest on overdue accounts in accordance with The Late Payment Act 1998 at 8% over the base rate at the time of invoice.
4. CANCELLATION charges will be made as a percentage of the total booking value in accordance with the table below.
CANCELLATION NOTICE PRIOR TO THE EVENT PERCENTAGE CHARGE
6 - 12 MONTHS 30%
5 - 3 MONTHS 40%
2 - 1 MONTH 50%
29 - 15 DAYS 75%
14 DAYS 100%
All cancellations must be made in writing.
5. REDUCTION IN NUMBERS.
Final numbers must be given to the Castle 7 working days prior to the event. The amount payable by the client will be
calculated on these numbers or the numbers on the day, whichever is the higher.
6. CORKAGE. The Client or guests may bring no wines, spirits or food into the Castle for consumption on the premises. This includes any such items, which are given away as prizes.
7. DAMAGE. The Client is responsible to the Castle for any damage caused to the Castle by any act of neglect of the Client, subcontractor, employee or guests of the Client and shall pay the amount required to make good this damage. The Castle is not responsible for any loss or damage to client or their guest's property.
8. FINISHING TIMES. Are agreed at the booking stage. Extensions to these times will not be possible without prior arrangement with the Castle Management. The client is responsible for the cost of any late licenses.
9. CHANGES BY THE CASTLE. Due to circumstances beyond the control of the Castle it may be necessary to change or cancel your booking. Where the change is considered major, as decided by the Castle, you will have the option to accept the change or receive a full refund of any monies paid. The Castle is not responsible for any other costs, expenses, or damages incurred by the Client as a result of the changes.
10. Auckland Castle will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, act of God, action of any Government or Government Agency, shortage of goods, strike or lock out.
11. HEALTH AND SAFETY. All clients running events are responsible and must ensure full compliance with the Castle's Health and Safety policy, a copy of which is available on request. We reserve the right to refuse connection of water, gas/electricity to the client's equipment if we consider it unsafe or a hazard.